Legal

    Privacy Policy, Terms of Use, and Important Legal Information

    Privacy Policy

    At Deseret Rock Pain Specialists, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.

    Information We Collect

    We collect information that you provide directly to us, including your name, email address, phone number, and any other information you choose to provide when contacting us or using our services.

    How We Use Your Information

    We use your contact information to respond to your inquiries, schedule appointments, and follow up with your questions. We may contact you via phone, email, or text message to confirm appointments and provide important updates about your care.

    SMS/Text Message Policy

    We may use text messages to confirm appointments and respond to your inquiries. We will not send you SMS/text messages for marketing purposes without your explicit consent. You may opt out of text communications at any time by replying "STOP" to any message.

    Sharing of Information

    We do not sell or share your information with third parties for marketing or promotional purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    We may use a third-party provider to facilitate SMS communication. This provider only receives the information necessary to deliver messages and is not permitted to use it for other purposes.

    Data Security

    Your contact information is stored in a secure database and is protected by firewalls and sophisticated anti-hacking software. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.

    Third-Party Services

    We use third-party services such as Google Analytics to understand how visitors use our website. These services may collect information about your visit, including pages viewed and time spent on our site. This data is used solely for improving our website and services and does not contain personally identifiable information.

    Your Rights

    You have the right to request removal from our marketing database at any time. To opt out, please contact us in writing at our office address or via email. You also have the right to request access to, correction of, or deletion of your personal information in accordance with applicable laws.

    Data Retention

    We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Medical records are retained in accordance with Utah state law and HIPAA regulations.

    Terms of Use

    By accessing and using this website, you accept and agree to be bound by the following terms and conditions:

    General Information

    This website provides general information about pain management and our services. The information provided is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.

    No Doctor-Patient Relationship

    The use of this website does not create a doctor-patient relationship. Information submitted through contact forms or email does not constitute a medical consultation and should not be used for emergency medical situations.

    Intellectual Property

    All content on this website, including text, graphics, logos, images, and software, is the property of Deseret Rock Pain Specialists or its content suppliers and is protected by United States and international copyright laws. Unauthorized use, reproduction, or distribution of this content is prohibited.

    Third-Party Links

    This website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites. These links are provided for your convenience only and do not constitute an endorsement.

    Service Modifications

    We reserve the right to modify, suspend, or discontinue any aspect of our services or this website at any time without notice. We also reserve the right to refuse service to anyone for any reason at any time.

    Governing Law

    These terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of this website shall be resolved in the courts of Tooele County, Utah.

    Medical Disclaimer

    The information provided on this website is for general informational purposes only and is not intended as medical advice. It should not be used to diagnose or treat any health condition or disease.

    No Warranties

    This website is provided "as is" without any representations or warranties, express or implied. We make no representations or warranties regarding the accuracy, reliability, or completeness of the information provided.

    Limitation of Liability

    Deseret Rock Pain Specialists shall not be liable for any decisions made or actions taken based on the information provided on this website. We are not responsible for any direct, indirect, incidental, consequential, or punitive damages arising from your use of this website or reliance on its content.

    Emergency Situations

    If you are experiencing a medical emergency, call 911 immediately. Do not rely on information from this website or attempt to contact us through this website for urgent medical situations.

    Professional Consultation Required

    The content on this website should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider before making any healthcare decisions or for guidance about a specific medical condition.

    HIPAA Privacy Notice

    Deseret Rock Pain Specialists is committed to protecting the privacy of your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

    Your Rights

    You have the right to request a copy of our Notice of Privacy Practices, which describes how we may use and disclose your protected health information. You have the right to:

    • Request restrictions on certain uses and disclosures
    • Request confidential communications
    • Inspect and copy your health information
    • Request amendments to your health information
    • Receive an accounting of disclosures

    How We Use Your Information

    We may use and disclose your health information for treatment, payment, and healthcare operations. We will not use or disclose your information for other purposes without your written authorization, except as permitted or required by law.

    Contact Information

    For questions about our privacy practices or to request a copy of our complete Notice of Privacy Practices, please contact our office at 801-961-4010.

    Web Accessibility

    Deseret Rock Pain Specialists is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

    Conformance Status

    We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible for people with disabilities and more user-friendly for everyone.

    Feedback

    We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us at 801-961-4010 or via email.

    Alternative Access

    If you have difficulty accessing information on this website, our staff is available to assist you by phone at 801-961-4010 during regular business hours.

    Last Updated: January 10, 2026

    If you have any questions about this legal information, please contact us at 801-961-4010.